Privacy Policy
Effective Date: May 5, 2026
Navora Wellness Spa & Massage (“Navora,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, book an appointment, contact us, purchase services or packages, or communicate with us by phone, email, or text message.
Information We Collect
We may collect the following information:
– Name
– Phone number
– Email address
– Appointment details
– Service preferences
– Payment or deposit information processed through our booking or payment provider
– Messages or communications you send to us
We collect this information when you book an appointment, complete a form, purchase a package or gift card, contact us, or opt in to receive communications from us.
How We Use Your Information
We use your information to:
– Schedule and manage appointments
– Send appointment confirmations, reminders, and updates
– Respond to questions or customer service requests
– Process payments, deposits, packages, or gift cards
– Provide spa services and improve the client experience
– Send promotional messages only when you have agreed to receive them
SMS / Text Message Communications
By providing your phone number and opting in to receive text messages from Navora Wellness Spa & Massage, you agree to receive appointment confirmations, reminders, updates, customer service messages, and promotional messages from us.
Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out of text messages. You may reply HELP for assistance, or contact us directly at (346) 883-2892 or navora1488@gmail.com.
No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers only when necessary to operate our business, such as appointment booking, payment processing, email delivery, website hosting, or customer communication services. These providers are only permitted to use the information as needed to provide services to us.
Payment Information
Payments, deposits, packages, and gift cards may be processed through third-party payment or booking providers. We do not store full credit card numbers on our website.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website, online booking system, payment system, or electronic communication method can be guaranteed to be completely secure.
Your Choices
You may contact us to update your contact information, ask questions about your information, or request that we stop contacting you.
You may opt out of text messages at any time by replying STOP.
You may opt out of promotional emails by using the unsubscribe link if available, or by contacting us directly.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Navora Wellness Spa & Massage
Website: https://www.navorawellnessspa.net/
Phone: (346) 883-2892
Email: navora1488@gmail.com